Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use.

The information contained in this website is for general information purposes only and is provided by Tolemy Pty Ltd (“Tolemy”, “Company”, “We”, “Us”). While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own inquiries to determine if the information or products are appropriate for your intended use.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you may be able to link to other websites which are not under the control of Tolemy. We have no control over the nature, content, and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Tolemy takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

COPYRIGHT NOTICE

This website and its contents are the copyright of Tolemy. All rights are reserved.

Any redistribution or reproduction of part or all the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

AI Disclaimer

AI USE DISCLAIMER

Last updated: 10 September 2026

1. Our use of AI

This disclaimer explains how Tolemy Pty Ltd uses artificial intelligence (AI) and automated tools across our website, products and services. By using our site or services, you acknowledge and accept the terms set out below. This disclaimer should be read together with our Terms of Service and Privacy Policy.

We use AI and automated tools to help operate and improve our business. This may include, without limitation:

• Chatbots and virtual assistants that respond to customer enquiries

• AI-generated or AI-assisted text, images and other content on our website

• Personalised recommendations, search results and product suggestions

• Automated processing of orders, enquiries and other interactions

• Analytics, fraud detection and other operational tools

The nature and extent of our AI use may change over time as our business and the technology evolve.

2. Information is general only

AI-generated outputs are provided for general information and convenience only. They do not constitute professional, legal, financial, medical or other specialist advice, and should not be relied on as a substitute for advice from a qualified professional. You should independently verify any information before acting on it.

3. Accuracy and limitations

AI systems can produce information that is inaccurate, incomplete, out of date or misleading, and may generate content that appears confident but is wrong ("hallucinations"). While we take reasonable steps to monitor and improve our AI tools, we do not guarantee that any AI-generated output is accurate, current, complete or fit for a particular purpose.

4. Human oversight

Where AI is used to support decisions or interactions, we aim to apply appropriate human oversight. If you believe an AI-driven output or decision is incorrect or unfair, you can contact us using the details below and request that a person review the matter.

5. Automated decisions

Where we use AI or automated systems to make, or substantially assist in making, decisions that could significantly affect you, we will be transparent about this in line with the automated decision-making requirements introduced by the Privacy and Other Legislation Amendment Act 2024. You can ask us how such a decision was reached and request that a person review it.

6. AI training and third-party providers

Some of our AI features are powered by trusted third-party providers, which may process the information you provide in order to deliver the service. We do not sell your personal information. We do not permit these providers to use information you enter into our AI tools to train their own models, except where that information has been de-identified or where you have agreed. Please do not enter sensitive, confidential or personal information into our AI tools unless it is necessary, and avoid sharing the personal information of others without their consent.

7. Privacy and your data

Some AI features may process personal information you provide. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, as set out in our Privacy Policy.

8. Intellectual property

AI-generated content on our site is provided for your information and personal use. Ownership and rights in AI-generated material can be uncertain, and such content may not attract copyright protection in the same way as human-created work. You are responsible for ensuring your own use of any AI-generated content does not infringe the rights of third parties.

9. Your responsibilities

You agree to use our AI features lawfully and reasonably. You must not rely solely on AI outputs for important decisions, attempt to misuse, manipulate or extract data from our AI systems, or use them to create unlawful, harmful, infringing or misleading content.

10. Your rights under Australian Consumer Law

Nothing in this disclaimer excludes, restricts or modifies any guarantee, right or remedy you may have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or other laws that cannot lawfully be excluded. To the maximum extent permitted by law, our liability for any loss or damage arising from your use of, or reliance on, AI-generated outputs is excluded, and where liability cannot be excluded it is limited to the extent permitted by law.

11. Changes to this disclaimer

We may update this disclaimer from time to time to reflect changes in our practices, technology or legal obligations. The current version will always be available on our website, and your continued use of our site or services means you accept the updated terms.

12. Governing law

This disclaimer is governed by the laws of Australia. Any dispute relating to it will be handled in the Australian courts that have jurisdiction.

13. Contact us

If you have any questions about this disclaimer or how we use AI, or you would like a person to review an AI-driven output or decision, please get in touch at info@tolemy.com.au.